Frequently Asked Questions

Find answers to common questions about our stories and features.

Content & Stories

What age groups are your stories suitable for?

Our stories cover age ranges from 3-12 years, with specific categories for 3-5, 6-8, and 9-12 years. Each story is labeled with its appropriate age range to help you find the perfect content for your child.

How often do you add new stories?

We add new stories to our collection every week, ensuring there's always fresh content for your children to enjoy.

Can I download stories for offline reading?

Yes, you can download stories for offline access. This is perfect for road trips, flights, or anytime you're away from an internet connection.

Are your stories available in multiple languages?

Currently, we offer stories in English, Spanish, French, and Mandarin, with plans to add more languages in the future. The language selection can be changed in story settings.

Educational Value

How do you ensure the educational quality of your stories?

Each story is crafted by professional children's authors and reviewed by a team of educators and child psychologists to ensure age-appropriate content and valuable learning opportunities. We focus on developmental milestones, social-emotional learning, and educational standards.

Do you offer stories aligned with school curricula?

Yes, many of our stories are designed to complement school learning objectives. We offer a special section for educators with stories categorized by subject area and learning goals.

How can parents track their child's reading progress?

We provide features where you can monitor reading time, completed stories, and learning milestones. This helps you stay involved in your child's reading journey.

Do you have content for children with special learning needs?

We offer a selection of stories designed to be inclusive and accessible for children with various learning styles and needs. These stories include adaptive features like customizable text size, simplified language options, and alternative navigation methods.

Technical Support

What devices can I use to access ChildrensStory.pro?

Our platform works on most modern devices including computers, tablets, and smartphones. We have dedicated apps for iOS and Android, and our website is fully responsive and works on all major browsers.

How do I reset my password?

To reset your password, click on the "Forgot Password" link on the login page. Enter your email address, and we'll send you instructions to create a new password.

Is my child's data safe and private?

We take privacy seriously, especially when it comes to children. We collect minimal data, never share personal information with third parties, and are fully compliant with children's online privacy regulations. You can review our complete privacy policy for more details.

How can I get help if I'm having technical issues?

Our support team is available to help with any technical issues. You can:

We typically respond to all inquiries within 24 hours.

For Educators & Schools

Do you offer special plans for schools and educational institutions?

Yes, we offer special educational licensing for schools, libraries, and educational organizations. These plans include classroom management tools, student progress tracking, and curriculum integration resources. Contact our education team for details.

Can I use your stories in my classroom?

Individual teachers can use our Educator account to access classroom-friendly features. This includes the ability to share selected stories with students, create reading assignments, and access educational resources that complement our stories.

Do you provide lesson plans or teaching resources?

Yes, our Educator accounts include access to supplementary teaching materials for many stories, including discussion questions, activity ideas, printable worksheets, and lesson plan suggestions aligned with common educational standards.

How can schools request a demonstration or trial?

Schools can request a free 30-day pilot program by contacting our education team at [email protected]. We'll set up a demonstration and provide full access for a limited time to help you evaluate our platform for your needs.

Still Have Questions?

Our support team is here to help. Reach out to us and we'll get back to you as soon as possible.